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Returns & Exchanges

TAG SALE MERCHANDISE

Tag Sale items are FINAL SALE, therefore are non-returnable. No credits, refunds, or exchanges will be accepted for these items.

ALL OTHER MERCHANDISE

If our merchandise is defective, or does not otherwise meet your expectations, it may be returned for a refund or exchanged only if returned within 21 days of the date of receipt and in accordance with the following requirements.  A RETURN AUTHORIZATION must be obtained BEFORE returning any items. BOXES SENT TO US WITHOUT RA # WILL BE REJECTED BY OUR WAREHOUSE.

ITEM MUST BE RETURNED IN ORIGINAL CONDITION

All returns must be accompanied by the original sales receipt. Please write on the receipt the reason for your return. If you are making an exchange, write on the receipt which item you are requesting. Exchanges and returns are subject to shipping charges. Once your return is processed you will receive a refund confirmation via email. All refunds credit only the original form of payment. Items received as gifts may be exchanged for another item of equal or lesser value. We cannot refund shipping charges on returned items. For your security, please return your gift with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your receipt.

PLEASE FOLLOW THESE SIMPLE STEPS FOR RETURN/EXCHANGE

1. Log in to your account at www.hableconstruction.com

2. Click on Order History + select the order you would like to return

3. Click Create Return and follow the instructions to obtain a return authorization

4. In 1-2 business days you will receive an email with confirmation of your return and the address for shipping

5. When shipping, include a copy of your Return Authorization inside the package, along with your original receipt, and write the Return Authorization on the outside of the package


Merchandise purchased from locations other than our website cannot be accepted. Additionally, merchandise purchased on this site cannot be returned under this policy at any other location. Hable Construction, Inc. is not responsible for items damaged or lost in transit.

Seasonal Winter Holiday items (wool felt stockings, ornaments, treeskirts, etc.) are considered FINAL SALE and not returnable after December 15  due to the time sensitive nature of these products.

Production Qualities

Lastly, please note that we reserve the right to alter minor details of the products featured on this site and in other informational materials we provide in the interest of maintaining product quality and design integrity. Accordingly, products shipped to you may differ slightly from those depicted on this site or in such materials.

Please remember that some of our products may show differences in color or texture that do not necessarily indicate defectiveness. Such differences are inherent in the manufacturing of hand made products, so you may expect that there will be minor distinctions that will make your purchase unique.

Your Comments

We are always interested in your comments on our site, our merchandise and our service, so feel free to write to us and share your thoughts with us.

 

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